Residential/Commercial Property Management

What To Expect When Using Property Management Services?

Promoting the Property

Effectively marketing your property to attract potential tenants is one of our key responsibilities. Through strategic advertising and targeted campaigns, we aim to maximize visibility and generate interest in your rental.

Tenant Screening and Presentation

Our dedicated team is skilled in locating and screening prospective tenants. We carefully assess their background, employment history, creditworthiness, and references to ensure the best match for your property. We present qualified applicants for your consideration, making the tenant selection process smooth and efficient.

Rent Collection

We handle the collection of rental payments on your behalf. By implementing streamlined systems and convenient payment methods, we strive to ensure timely and hassle-free rent collection for both you and your tenants.

Late Payment Assessment and Collection

In cases where tenants fail to make timely rental payments, we diligently assess and enforce late payment fees as stipulated in the lease agreement. Our team ensures consistent follow-up and prompt resolution of any outstanding payment issues.

Round-the-Clock Maintenance Response

We provide 24/7 availability to address maintenance concerns promptly. Our dedicated team coordinates with qualified professionals to resolve maintenance issues efficiently, minimizing any inconvenience to both you and your tenants.

Security Deposit Management

Handling security deposits in qualified trust accounts is a fundamental part of our service. We strictly adhere to legal requirements and maintain accurate records to safeguard the interests of both parties.

Accounting and Tax Services

Our comprehensive service includes meticulous accounting and tax services for your property(s). We maintain detailed financial records, provide regular statements, and assist in meeting your tax obligations, ensuring transparency and compliance.

Court Representation for Evictions

In unfortunate cases that require eviction proceedings, we offer professional court representation. Our experienced team is well-versed in navigating legal processes and will handle the necessary steps to protect your interests.

Fee Structure

Our service fee is a competitive 10% of the gross rent per month after our comprehensive management services have commenced. This fee covers all the essential tasks and expertise we provide to ensure the smooth operation of your rental property.

RENTAL CONTRACT COMPLIANCE

We take care of all communication and interactions with your tenants on your behalf, freeing up your valuable time. Our standard rental agreement ensures that your tenants comply with the rules and regulations set by the homeowners association. By directly engaging with your HOA, we ensure that your rental property maintains the highest standards of the neighborhood, preventing any potential penalties. Upon lease expiration, we conduct a thorough move-out inspection, evaluate any damages, and responsibly handle security deposit deductions as mandated by legal requirements. Rest assured, we handle the entire process in full compliance with North Carolina real estate regulations and laws.

MAINTENANCE ARRANGEMENTS

We prioritize quick response and efficient resolution of maintenance requests, which can be submitted through various channels such as phone, our online service request form provided by Block & Associates, or our after-hours emergency pager. Our network of trusted vendors collaborates closely with us, offering competitive rates. It’s important to note that we do not profit from any vendor charges. Additionally, we diligently troubleshoot maintenance issues with your tenant over the phone before considering a vendor, often preventing the need for a service call and saving you money. To ensure a comprehensive assessment, we arrange for independent third-party inspectors to conduct move-in and move-out property inspections. Detailed written reports are generated at the beginning and end of each lease, providing you with unbiased and accurate information.

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